I had another wonderful experience with Point Security. I especially appreciate, Oscar, the technician that PS sent to install my new cameras. He put them where I wanted, changed an existing one to a new place, and adjusted the view to my preferences with a smile and good humor! He spent EXTRA time to make sure that I could connect and view the cameras through my various laptops, ipads, and phones. I could NOT ask for a nicer or more knowledgeable representative of the company to be in my house helping me to understand. My dealings with Jeff and Ellie while I prepared and made decisions about ordering the cameras, to Oscar who did the installation, have been nothing but professional! I’ve used Point Security before and have no doubt that I will again. I have already referred my friends!
Was a surprised that Mark showed up so early. This time I was first on the list. Mark was well knowledges on his job and well spoken. Was able to fix the problem in a short time and discuss a upgrade. Was able to explain it to me like it was here, ( doorbell upgrade). I would like to have Mark come to all of my issues. Having a Knowledgeable Technician is a good trust in Business. He is a good asset to the Team.
Mark the installer did a great job! He was thorough answered all of my questions and made sure I knew how to use the system before he left. We transfer the system from another property it was done quickly, efficiently, and he made sure to clean up. 5 stars all the way! Gabe in the home office was also great at making sure I was taken care of.
I want to thank Mark for the excellent service I received today. He is a true professional! Mark is extremely attentive, courteous and has superlative technical skills! He knew just what to do to solve the issue with my security camera. Not only did he resolve the problem, but he went above and beyond to ensure it did not happen again with any of my other cameras. Such a commitment to exceptional customer service is to be commended. Point Security is lucky to have such a great employee that makes customers feel valued. If this is the representation of customer service for Point Security you can be sure that I will continue to do business with Point Security for years to come, as well as recommend it to others.
First of all, thank you very much for making this theme! It is beautiful both when looked at in the browser and especially also when looking at the HTML, CSS etc. source code. Close too Bootstrap, great technical quality and documentation: your theme is clearly the best! And I’ve really looked at and compared *lots* of them! 🙂
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